Case Management Services:  Case Management Services are designed to assist families and individuals in removing obstacles and solving problems that block them from achieving economic and social independence.  This is accomplished through identifying strengths and weaknesses, setting goals to achieve self-sufficiency and developing a plan to achieve those goals (i.e. through education, training, employment, income management, etc.) 

 Employment:  Activities designed to assist low-income participants to secure and retain meaningful employment. Our services include Job Readiness, Job Placement, Job Fair/Club, On-line Job Search Assistance, and Incidental Support Services.

 Education:  Services provided to assist low-income participants including the elderly poor to attain an adequate education.  Our services include Life Skills Classes, Parenting Classes, referrals to GED, Post Secondary and other training.

 Income Management:  Programs/services that are funded or conducted for the specific purpose of helping low-income families to effectively manage and use their available resources.  Our services include Budget Counseling and Development, assistance with Credit Counseling, Establishing a Savings Account, and Assistance in Securing Social Security Benefits.

 Housing Assistance: Activities/Programs/Services designed to assist low-income participants including the elderly poor to obtain and maintain adequate housing and a suitable living environment.  Services include case management, Supportive Housing Program (support services with transitional housing), eviction prevention and any other service provided by the agency and needed by the family (i.e. food pantry, referrals, 1^st month’s rental assistance) to help meet their needs for shelter/housing, and to assist them in obtaining/maintaining housing and self-sufficiency.

Eviction Prevention: meets the needs of families through providing financial assistance to prevent evictions, working with the customer and the landlord to help negotiate to prevent evictions, and transitional/supportive housing for homeless individuals/families. 

Nutrition:  Provide supplies, services, nutritious foodstuffs and related services, as may be necessary to counteract conditions of starvation and malnutrition among the poor.  Our services include Brown Bat/Bread & Foodstuff Distribution, Congregate Meals (for senior citizens), Garden Projects, Home-Delivered Meals (for senior citizens), Nutrition Education and Transportation to Feeding Programs (for senior citizens).  Congregate and Home-Delivered Meals for Seniors occur outside of Richmond County.  Emanuel County is currently our only county with the Garden Project.

Health: Ensure access to primary health care services, including both mental and physical health.  Our services include making arrangements for families/individuals to participate in Health Fairs; for Prescription Assistance Program participants we assist with obtaining low-cost and/or no-cost prescriptions and assist with arranging transportation to medical providers.

Emergency Assistance:  Obtain emergency assistance to meet immediate and urgent individual and family needs, including the need for health services, nutritious food, housing/shelter, and employment related assistance.  Our services include Disaster Relief, Clothing, Furniture or Personal Care Items, Food Pantry Assistance, Emergency Assistance Referrals and Landlord Mediation Services.

Energy Assistance (Non-LIHEAP): Services to assist families and individuals in meeting emergency energy needs including home energy conservation and relief with high utility bills.

Youth & Family Development:  Programs designed to address the needs of youth in low-income communities through youth personal  development services and activities that support the primary role of the family.  Our services include youth team building and leadership skills, teenage pregnancy prevention, tutoring, environmental awareness, and a summer camp (Camp Horizon) for youth with disabilities.  Camp Horizon is a collaborative effort with the Richmond County Board of Education (RCBOE), Special EducationDepartment of the RCBOE, the Augusta-Richmond County Recreation Department, Golden Harvest Food Bank, and volunteers.

Linkages:  To coordinate and establish linkages between individuals and social services programs to assure the effective delivery of such services to the low-income.  Transportation services are provided to senior citizens participating in outings and congregate meals, individuals receiving intensive case management who need transportation to training, job interviews, etc.  Types of transportation include: EOA vans, bus passes or transportation utilizing other transit organizations.

Economic Development:  Projects run by local CSBG operations separately, or as joint ventures with private enterprises or local government to increase the earning potential, business opportunities and housing options for low-income persons.

LIHEAP (Non-CSBG) Energy Assistance: The Low-Income Home Energy Assistance Program (LIHEAP) had its origins in the Energy Crisis of 1973 when the cost of fuel soared and the poor found themselves unable to afford to heat their homes.  The program is funded through a Federal Block Grant and provides financial assistance to eligible low-income households, particularly those that pay a high proportion of household income for home energy, to meet their immediate home energy needs.  This is a one-time per year assistance and is available during the winter quarter.  There are emergency contingency funds available pending a presidential-declared emergency due to weather, supply shortages, etc.  This may be used for heating (during the winter) or cooling (during the summer).